CRUCIAL INFORMATION AND ADVISORIES

 

ITINERARY AND CHECK-IN

Check Your Itinerary: As soon as you receive your booked itinerary, check it thoroughly to make sure all booking details are correct, such as name spelling, members of your travel party, dates, times, fares, and rates, and notify us immediately of any corrections required.

 

Flight Check-in: Read all instructions carefully. Sign up for the airline app in your itinerary so you are aware of schedule and gate changes. Give yourself extra time. Arrive 3 hours early for international flights and 2 hours early for domestic.

 

Reconfirmation: Schedule changes are quite common. Re-check exact flight times prior to departure and prior to your return.

 

TSA GOVERNMENT-ISSUED ID CARD AND REAL ID: 

Beginning October 1, 2021, every air traveler 18 years of age and older must present a REAL ID-compliant driver’s license, state-issued enhanced driver’s license, or another acceptable form of ID to fly within the United States https://www.tsa.gov/real-id.   Review the full list of acceptable documentation here: https://www.tsa.gov/travel/security-screening/identification.  If a traveler is not sure whether his/her/their ID complies with REAL ID, check with the traveler’s state’s Department of Motor Vehicles.

 

TRAVEL DOCUMENTS NOTICE (INCLUDING PASSPORT, VISA AND OTHER POTENTIAL NEEDS):

 

Passport copies are required to book and confirm international air reservations.

 

Travel documents, including passports, visas, and required health/vaccination certificates, are the traveler’s responsibility. Valid Passports are absolutely required for all international destinations, and the expiration date should be at least six months following the return date of the traveler’s trip.  Some countries require a traveler’s passport to have 4 to 6 blank visa/stamp pages. Some airlines will not allow travelers to board if this requirement is unmet (For more information, see Frequently Asked Questions.). When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and the U.S. Department of Homeland Security (DHS) require everyone to carry acceptable identification to board a flight.  Information can be found here: http://www.tsa.gov/traveler-information/acceptable-ids. Examples of acceptable identification include a DHS-designated enhanced driver’s license, a USA Passport, or a foreign government’s validly issued passport. The name, date of birth and gender that appears on the identification card must exactly match the same data that is listed on airline ticket(s) and booking records.  Failure strictly to comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing traveler to miss traveler’s flight.

 

Secure Flight Information: The requirement to collect date of birth, gender, and full name are federally mandated by the Transportation Security Administration’s (TSA) Secure Flight Program. While disclosure of this information is voluntary, if it is not provided, participants may be denied boarding. TSA’s privacy policy, as well as additional details, can be found at tsa.gov using the keywords Secure Flight.  Stone Luxury Travel and its affiliates will take all reasonable steps to safeguard the privacy of all information collected from its clients.

 

VISA may be required. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors, including a past criminal record, may contribute to the decision of the local immigration official(s). Should a visa not be issued, Stone Luxury Travel and its affiliates are not responsible for lost payments made toward the contemplated trip. 

 

Travel to or through Canada. If traveling to or through Canada, travelers with a Driving While Intoxicated (DWI) or other conviction should always check the current rules that exclude admission, as well as potential waivers to the exclusion. Stone Luxury Travel and its affiliates believe it is an invasion of privacy to make such an inquiry of a client. The final decision of entry rests with the immigration or border services officer. 

(For more information: Click Here to Review Canadian Government Help Center Information.

 

VACCINATIONS AND IMPORTANT US STATE DEPARTMENT AND CENTERS FOR DISEASE CONTROL INFORMATION: 

STONE LUXURY TRAVEL and its affiliates strongly recommend that all travelers review each destination country’s specific information at USA State Department Website http://travel.state.gov and USA Centers for Disease Control Website at www.cdc.gov, both of which contain extremely important information on a regular basis, for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to my domestic and/or international destination(s), and re-entry into the United States.  Non-U.S. passport holders must contact the embassies of their destination and transit countries to obtain entrance requirements. Required or advised inoculations are the decision of the traveler, in consultation with traveler’s physician, and may need to be administered in a series of doses months ahead of a planned departure.  The traveler must take such time element into account when making deposits and/or nonrefundable final payments.

 

TRAVEL PROTECTION/INSURANCE:

Stone Luxury Travel strongly recommends that travelers purchase travel protection/insurance. Stone Luxury Travel and its affiliates offer travel protection/insurance as an additional product but advise that such insurance is NOT automatically included in the cost of an itinerary and must be purchased.  Such insurance can protect against some or all of the following types of problems:  third party default or bankruptcy, delay, trip interruption, trip cancellation, emergency medical expenses, emergency medical evacuation/repatriation, baggage loss, baggage delay, and/or travel assistance.  While no one travel insurance policy can cover all circumstances, Stone Luxury Travel offers its clients access to several reputable travel insurance companies, whose premiums, coverages, exclusions and deductibles are frequently different. Please read all travel insurance policies carefully, and if you have any questions, please call the travel insurance company for clarification, since they have the final word on what is covered by a claim and what is not. 

​

Important note: You are advised that travel insurance/protection must usually be purchased within a certain number of days from when the deposit is paid in order to avoid waiving coverage for pre-existing conditions. The timeframe is imposed by the travel insurance company and is typically 7 to 21 days from the date of deposit.

 

SPECIAL REQUESTS AND FOOD ALLERGIES: Please note special meal requests and food allergies on your registration and client information forms. Stone Luxury Travel cannot be responsible if special requests are not met but we will pass them on to the airlines, hotels and restaurants. If you have dietary restrictions or food allergies, be sure to carry your medications with you at all times. You should carry a list of food allergies written in the language of the country in which you are dining to present to the food service staff. Also, discuss your special needs with your travel and tour personnel and ask the wait staff about the foods you are served.

 

MOBILITY CONCERNS: Sightseeing on tours almost always includes walking. Visits to historical places often mean climbing stairs and walking on uneven surfaces or cobblestones. The Americans with Disabilities Act (“ADA”) is only applicable within the U.S., and facilities for disabled individuals are limited outside its borders. A qualified and physically able companion must accompany travelers who need such assistance. Motorized scooters are unsuitable for many trips. Transportation services, including many tour motor coaches, are not equipped with wheelchair ramps. Handicap accessibility is not always available.   Tour personnel are not able to provide attendant services.    Consult your physician if you have any concerns about your ability to participate.

 

RISK ASSESSMENT AND TRAVELER REGISTRATION:

Travelers understand that travel to certain destinations may involve greater risk than others. Stone Luxury Travel urges travelers to remain informed on a daily basis as to current news, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows travelers to enter information about my upcoming trip abroad so that the Department of State can better assist me in an emergency.  Registration is recommended and provided by going to https://step.state.gov/step/.

 

I agree to visit the Websites of the USA Centers for Disease Control, www.cdc.gov; and the International Society of Travel Medicine, www.istm.org.

​

TRAVEL BY MINORS:

Although minors under 18 years of age may be able to travel to another country without either one of their parents, they may be required to furnish a notarized written consent letter from one or both parents consenting to such travel.  Click here for Minor Travel Consent Form.  Minors interested in traveling without their parents or with only 1 parent should contact the embassy to address admissibility questions  Click here for information.  A list of embassies and entry requirements can be obtained at the Department of State website , or call the particular embassy by phone. Check each airline and every other transportation provider for individual policies, additional fees and requirements. 

 

INSECTICIDE NOTICE:

All travelers are referred to always check the list of countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft on the DOT’s website, as this list is updated from time to time: https://www.transportation.gov/airconsumer/spray.